How do you handle allergens?
Our products are composed of hypoallergenic ingredients. A skin test does not detect allergies, as the only way to verify individual allergies is through an allergy test. Additionally, allergies can be triggered by a combination of factors, not just a specific ingredient. Allergens, if present, are almost exclusively contained in fragrances.
How come I don't see the INCI in the individual products?
The INCI of our products is formulated based on your skin and varies from person to person. You will receive the final INCI at the retailer from whom you placed the order.
When can I use the Skin Pads?
You can do it whenever you like throughout the day. For best results we recommend that you do it in the morning before washing your face.
How is my sensitive information used?
Sensitive information is handled in full compliance with current regulations.
How does the making of custom products work?
Are the products really tailor-made?
Yes, 100%. Our innovative patented process allows for the rapid formulation and creation of customized products for the user, starting from the combination of scientific and sensory data collected in a simple and intuitive way.
How do you handle allergens?
Our products are composed of hypoallergenic ingredients. A skin test does not detect allergies, as the only way to verify individual allergies is through an allergy test. Additionally, allergies can be triggered by a combination of factors, not just a specific ingredient. Allergens, if present, are almost exclusively contained in fragrances.
How come I don't see the INCI in the individual products?
The INCI of our products is formulated based on your skin and varies from person to person. You will receive the final INCI at the retailer from whom you placed the order.
What are the active ingredients in the products?
The formulations section of our website contains detailed information about the functions that are expressed within Glowal Milano products, with descriptions of the active ingredients that characterize them.
Do the products contain sunscreens?
Yes. Some of the products in the Glowal Milano line contain sunscreen filters. In particular some products related to daytime use, such as the Moisturizing Face Cream.
Do the products contain parabens?
No. All Glowal Milano products are free of parabens, benzoates and petrolatum. The quality of active ingredients is guaranteed by the traceability of raw materials.
Are the products cruelty-free?
Absolutely. Years of battles have brought European standards to a great result: safeguarding animals. Glowal Milano adheres to the highest quality standards and firmly believes in conscious processes.
Where are cosmetics produced?
All Glowal Milano products are produced entirely in Italy, within our company's laboratories. A structure that could cover the special needs of custom product production did not exist, so we made it ad hoc in-house. The method, being unique and innovative, is followed in all steps within the company.
What is the expiration date of the products?
If unopened and properly stored they have a shelf life of 5 years from the date of manufacture. Once opened they should preferably be used within 6 months, as indicated in the PAO on each bottle or jar.
Can I use the products during pregnancy or breastfeeding?
Yes, all our products have no contraindications.
How can I test for allergic reactions?
You can test for allergic reactions through two applications of the product, on 2 different days.
